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A
ad0ran
June 3, 2025
Solved

Help recovering family account

  • June 3, 2025
  • 2 replies
  • 141 views

Hello, I used my 1password work account to redeem a free family account. I no longer want my family account tied to my work account, so I unlinked the two. But now I have no way of tying my family account to my personal account. 

My family account also no longer has an organizer member associated to it because I unlinked it from my work account. How can I recover my family account and link it to my personal account?

Best answer by AJCxZ0

Just in case you have not already done so, you should email support with the relevant details.

2 replies

AJCxZ0
AJCxZ0Answer
June 3, 2025

Just in case you have not already done so, you should email support with the relevant details.

1P_SimonH
1P_SimonH
Community Manager
June 3, 2025

Hi @ad0ran,

I'm sorry this has been such a turbulent process! Like @AJCxZ0 said, please email us at support@1password.com since this will likely require you to share some account details that you won't want in a public forum.

A
ad0ranAuthor
June 3, 2025

Will do, thanks

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