Help to get 1Passwork to log on

Hi @DonnaTanner thanks for reaching out!

I’ve taken some time to test the behaviour you mentioned, and I was unable to recreate it on my end. Could you try the following steps to create a new manual login for the website:

1. Go to the website’s login page.

2. Type in your username and click 'Next'.

3. Type in your password - don't click 'Verify'.

4. Right click the 1Password icon in your browser's toolbar.

5. Select **Save** > **Login** and save it as a New Item.

6. Type in your username again or select one that 1Password suggests.

7. Save the item.

If you are able to autofill successfully, you can go ahead and delete your old login item in 1Password.

Let me know how it goes.

-Chris