Hi, I don't have any vaults in my sidebar (as showed here: https://support.1password.com/sidebar/).

Hi @loma

We'd be happy to help with that. Could you please let me know:

• What is the version # of 1Password that you have installed?
• Do you have multiple vaults?

Thanks!

Ben

Hi, I'm logging into 1password using chrome browser and I don't see anywhere that 1password gives me the version. I currently have two vaults. Thanks so much!
Tracy

Ah, thanks for the info. That explains it. :) The screenshots you're referencing are of the 1Password for Mac app (instructions for installation). The web app has an entirely different interface. Once you install and set up 1Password for Mac your screen should look more like the screenshots you've been looking at. :+1:

I hope that helps!

Ben

Thanks so much Ben. Is there reason to not use just the web application? And, second question :)...if I do download the app to my Mac, will it sync up with the passwords I've already entered in just by logging in to a browser? THANK YOU!

You're welcome. There are definitely some features you miss out on by not having the Mac app installed, and also the documentation largely assumes you have the app for your platform installed. If you don't feel like those items are in your way you can of course continue to use the web app exclusively if you'd like.

if I do download the app to my Mac, will it sync up with the passwords I've already entered in just by logging in to a browser?

Correct; you can install the 1Password app on any of your compatible devices and access all of your data that way by signing into your 1Password account.

:)

Ben

Thanks, Ben, super helpful!

@loma

I'm happy that Ben was able to answer your questions. :)