Solved

High background usage on iOS 26

Forum|Forum|8 months ago
October 27, 2025
20 replies
2493 views

Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Password/comments/1o6g8fu/high_1password_background_activity_ios_26/

Just yesterday, 1password ran for 7 hours in the background and use 6% of my total battery, with just 1 minute of actual screen time. Today it was 6% on 3 hours of background time, again with no screen time.

I'm using 8.11.14. I have also tried disabling background refresh and the safari extension as some people on Reddit suggested, to no help at all. And no, I'm not setting up 1password anywhere else, this is happening for weeks now.

Is this being investigated by the 1Password team at all? I haven't seen anything. If it continues it will surely encourage me to start the painful migration to somewhere else.

I have tried emailling support but got no answer. On Reddit everyone is lost.

iOS

Best answer by 1P_Dave

Hello folks,

I wanted to share an update on the current status of the issue. Our developers have implemented improvements to the idle timer process for the iOS AutoFill extension. We expect these changes will help reduce the battery usage some people have been experiencing, but further investigation will be needed after the improvements are fully rolled out to determine whether any additional work is required.

These improvements are currently available in the latest production release of 1Password for iOS (8.12.12).

Please update to this new version and use 1Password for iOS for a couple of days. If you continue to see abnormal energy usage then let me know and I can pass this along to our development team.

-Dave

Show previous replies

Z

zaph0d

I only noticed this issue today when I was surprised at how fast my phone was draining. It seems to be happening for at least a week. Daily average for the last week is 10-15% per day with a spike as high as 24%. I also use Arc Search as my browser (uses the Safari web view internally)

iOS 26.1 / 1P 8.11.22 / iPhone 16 Pro MYMV3VC/A

K

kvozel

Same here with me. Let's go guys, wazzup?

Maybe I should also say that 1P also keeps popping hi p a window asking me to sign in. Could this be related?

nebbit32

Hi,

I have been experiencing poor battery life on my new iPhone 17 Pro Max. After doing a bit of investigation I can see 1Password is consistently at the top of my apps using the most battery. The most recent time I checked, it used 35% of my total battery charge. I will attach a screenshot below. Please help.

Many thanks.

nebbit32

iOS version: 26.2 (23C55).
1Password for iOS app version: 8.11.22 | 81122027, on PRODUCTION channel.
Phone make and model: Apple iPhone 17 Pro Max

ChrisC1P

1Password Employee

Hi @nebbit32 thanks for reaching out!

We've received some similar reports from other users where they're seeing increased background battery use from the 1Password app on iOS and our Development team is currently investigating the issue. I've gone ahead and added your report to our internal tracker.

Other users experiencing the issue have noticed an improvement by disabling the 1Password for Safari extension. Could you try the following?

Open the Settings app on your iOS device and navigate to Apps > Safari.
Select Extensions, and toggle off the 1Password extension.
Wait a couple of days and see if the battery use decreases. Note that you can still use AutoFill to fill your details in Safari when the extension is off: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

Let me know if you have any questions.

- Chris

- PA-847

M

michellegreennz

Extension already off on my phone.
I just noticed the issue since updating to iOS 26.4.1 a few days ago.

Today it says I used 1 password for 2mins on screen, almost 11 hours background (!!!) and used 21% of my battery(!!!!!!!).

how do I add a screenshot?

J

joe_topolinAuthor

5 months later and I’m still getting this.

J

joe_topolinAuthor

D

deaap2

Having the same issue. Started at the same time as OP and i'm also using a iPhone 17 Pro Max. Issue disappeared for a month but is back again. On some days its running in the background for 8 hours. Really unhappy as it is draining my battery and also decreasing my battery health (especially because this issue is going on for a very long time)

S

sndr

I have the same issue on iPhone Pro 17. I have sent debug logs to support last Tuesday, but havent heard back from support.

@ChrisC1P Any updates to share? If desirable i can share my support ticket ID

1P_Dave

1Password Employee

Hello folks,

I wanted to share an update on the current status of the issue. After investigating the problem, and thank you to everyone who provided screenshots and diagnostics reports, our developers have implemented improvements to the idle timer process for the iOS AutoFill extension. We expect these changes will help reduce the battery usage some people have been experiencing, but further investigation will be needed after the improvements are fully rolled out to determine whether any additional work is required.

These improvements are currently being tested in the beta version of 1Password for iOS. I will update this thread once they are included in a future production release.

I am sorry again for the inconvenience, and I truly appreciate your continued patience and understanding.

-Dave

Issue=PA-847

J

joe_topolinAuthor

Despite the update below (and marking this as solved which is absurd), I’m still having the issue:

@1P_Dave

1P_Dave

1Password Employee

@joe_topolin

Marking a post as the solution doesn’t mean the issue or request is resolved or closed. It’s simply a way to highlight the most up-to-date response, by pinning a post to the top of a thread, so anyone who comes across the thread later can quickly find the latest information without reading through everything.

We're currently testing improvements that may help to address this issue in the beta version of 1Password for iOS. Are you using the beta version or the production version? You can check using this guide. If you’re using the production version, we plan to roll out the improvements there as soon as testing in the beta is complete.

-Dave

Vernon2X

Despite the latest update (8.12.12), I’m still having the same issue.

7% battery drain in background is crazy and honestly unacceptable after months of repeated reports.

1P_Dave

1Password Employee

@Vernon2X

Thanks so much for your reply and I'm sorry that you're still seeing the issue. Just to confirm, when did you update to version 8.12.12? It was only released within the last few hours. Could you try using this version for a couple of days and letting me know if you’re still seeing the same energy usage going forward?

-Dave

Vernon2X

Thanks for the reply.

I updated to the latest version yesterday, not just a few hours ago like you mentioned. So the screenshot you saw reflects nearly 24 hours of usage.

I’ll try to keep an eye on battery usage over the next few days to see if things settle down, but my first impression, as I said before, is definitely negative in my case.

1P_DaveAnswer

1Password Employee

Hello folks,

I wanted to share an update on the current status of the issue. Our developers have implemented improvements to the idle timer process for the iOS AutoFill extension. We expect these changes will help reduce the battery usage some people have been experiencing, but further investigation will be needed after the improvements are fully rolled out to determine whether any additional work is required.

These improvements are currently available in the latest production release of 1Password for iOS (8.12.12).

Please update to this new version and use 1Password for iOS for a couple of days. If you continue to see abnormal energy usage then let me know and I can pass this along to our development team.

-Dave

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