How can I disable the password generator pop up (the option in settings is grayed out)?

Question

I've tried everything I can think of on all of the apps and in the browser. The closest I got was in the Chrome extension where I was able to find toggle where you can select whether to use as default for suggestions...but it is grayed out/disabled. Thinking that might have to do with some conflict with a different instance, I not only signed out, but literally uninstalled all apps. Then I tried to make the change again, and it's still disabled.

I've seen others who had this question - and to answer the preliminary questions they were asked:

I use my own "formula" to create passwords and never ever use a password generator, so I don't want it because I don't need it.
It pops up and sometimes overrides my own password, so I can't simply ignore it because I have to interact with it.
I have found that in at least two cases, the suggested password saved rather than the password I entered, so 1Password's value proposition is...completely lost, now that I think about it - it's neither reliable nor time-saving -

Thank you for any ideas! I want to love 1Password and not go through this again!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

1P_Evon · Answer

Hello @lalaudigan, thank you for reaching out. I apologize for any interruption in your workflow caused by this.

1Password in the browser's Password Generator cannot be turned off. However, I'll be happy to share your feedback with our product team for further consideration.

Can you share any additional information/details when 1Password saved the generated password rather than the password entered so I can share that with the team? Could you click the 1Password icon in the password field to hide the Inline menu below the field instead of clicking the password suggestion?

You mentioned:

The closest I got was in the Chrome extension where I was able to find toggle where you can select whether to use as default for suggestions...but it is grayed out/disabled.

This option is unavailable because at least one Password Generator type has to be enabled. If you toggled the "Use as default for suggestions" option on a different Password Generator "type" then the original option would be turned off/disabled.

Alternatively, you can turn off the autofill menu on field focus in 1Password in the browser. This will allow you to show/hide 1Password’s autofill menu manually as needed by clicking the 1Password icon within the field. Here’s how to turn that setting off:

Right-click on the 1Password icon in the browser's toolbar and select "Settings".
In the Autofill section, toggle off "Show autofill suggestions when a form field is in focus".

I hope that helps. Let me know if you have any questions. 🙂

-Evon

ref:PB-40326153

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO