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September 6, 2024
Question

How can I fix this so I only have to login one time - not twice?

  • September 6, 2024
  • 17 replies
  • 226 views

I'm having an issue with 1Password. On the Mac Ventura I will open the 1P app and login. All is working.

But minutes later, I will be on safari and when trying to login somewhere, it asked me to re-login to 1Password even though it is already live and active and unlocked. So now I have to login two times instead of once.

How can I fix this so I only have to login one time?


1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: 13.6.9
Browser: Not Provided

17 replies

dealtekAuthor
September 11, 2024

Yes that worked - Thanks!

1P_Tommy
1Password Employee
September 12, 2024

That's great news @dealtek

Slight off-topic; it's nice to see you around. :) Perhaps I've just missed you. My duties now often take me elsewhere during the day.

dealtekAuthor
September 12, 2024

Hi ag_tommy - yes nice to see you also - and Thanks for this GREAT APP!

1P_Dave
1Password Employee
September 12, 2024

Thank you for the kind words. 🙂

-Dave

donmontalvo
September 13, 2024

This fixed it for me, but I doubt mere mortals will know to dig into this forum and sift through all the posts to find the fix.

1Password is great, but this is an example of a painful issue that really should be more integrated, and less work for the user.

dealtekAuthor
September 13, 2024

Hi Dave_1P - you said 'Both Vivaldi and Arc are based on Chromium'. You might consider adding that info on the "get 1P for your browser" page. Just a thought... Dave

1P_Dave
1Password Employee
September 16, 2024

@donmontalvo and @dealtek

I'm happy that things are working for you again. I've passed your feedback and comments along to the team internally.

-Dave

ref: dev/web/1password.com#7284
ref: dev/core/core#7970