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W
WDC
May 23, 2023
Question

How can I get 1Password instead of Authenticator

  • May 23, 2023
  • 1 reply
  • 158 views

When I try to login to a site or app on my iPhone, I get, instead of 1Password listed, Authenticator is listed and under it iCloud Keychain is listed. I cannot access my 1Password vault. I have to go out, open 1Password, copy the password and username and paste. I have no idea how Authenticator took over 1Password's spot, but it is annoying to say the least.

1Password Version: 8.10.6
Extension Version: Not Provided
OS Version: iOS 16.4.1 (a)
Browser:_ apps
Referrer: forum-search:https://1password.community/search?Search=1Password%20%20superseded%20by%20Authenticator%2C%20I%20cannot%20get%20to%20it%20when%20I%20try%20to%20sign%20into%20a%20site%20on%20iPhone

1 reply

1P_Dave
1P_Dave
1Password Employee
May 23, 2023

Hello @WDC! 👋

I'm sorry to hear that you're having trouble filling logins into websites and app on your iPhone. As a start, I would like you to make sure that you have turned on AutoFill to work with 1Password:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.
  5. De-select Keychain and any other password manager listed.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

-Dave

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