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April 14, 2024
Question

How can I make the font size in your web browser GUI smaller? The current size is unusable!

  • April 14, 2024
  • 12 replies
  • 378 views

I am a long time 1Password user and I was recently forced to upgrade my 1Password when I upgraded to my OS to Sonoma.

After the upgrade I have found it nearly impossible to use the GUI in a web browser because the text is now jumbo-sized and the names of all of my stored passwords are being truncated.

Are there any plans to fix this issue? It seems like others brought attention to this problem several months ago.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac OS 14.4
Browser: Firefox

12 replies

jgaltonAuthor
September 4, 2024

Also...the screenshot that I provided back on April 16 was just a made up example to illustrate the problem without exposing my personal information.

1P_Dave
1Password Employee
September 5, 2024

@jgalton

Thank you again for the feedback. 1Password 8's design is continually tested with different groups and individuals so that we can ensure that it meets the needs of as many people as possible. I'm sorry that the design isn't working for you. The team is always looking for feedback on how the design and usability of the app can be improved and so your feedback is valued.

You wrote:

In addition to the font size being too large...your web interface is so much worse than before. Clearly whoever has been working on this has chosen the design over function approach.
With the old GUI I could see all of my identities and credit cards in a long vertical list. Now the list is contained in a fixed size window that only lets me see 7 items. Terrible!

Are you referring to the web app when you log in to your 1Password account on 1Password.com (in the browser, not the app)? If you are then this is what I see:

You should be able to view more than 7 items depending on the size of your screen, the resolution of your screen, and the magnification level of your screen. Are you seeing something else or did I misunderstand what you're referring to?

The password generation GUI has also gotten worse. With the old GUI I could create and auto-generated password and then make my own edits to it right in your GUI. Now I must copy the auto-generated password to the clipboard, switch to a text editor, paste it, edit it, switch back to my web browser, paste it...and then save it to 1Password. What a mess!

Are you generating a password using the browser extension, the desktop app, or the 1Password.com web app?

-Dave