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November 29, 2021
Question

How do I drag and drop an app on to 1Password to create a new software license entry?

  • November 29, 2021
  • 21 replies
  • 908 views

I tried to drag and drop an app on to 1Password to create a new software license entry but got this error:

After that, the "New Item" button stopped working. I had to restart 1Password in order to re-enable it.


1Password Version: 1Password for Mac 8.5.0 80500017, on BETA channel
Extension Version: Not Provided
OS Version: macOS 12.0.1 (21A559)

21 replies

July 6, 2022

Omitting drag and drop support in many areas feels like the ui/ux designers actually never used any of the previous macOS 1Password versions.

Edit: added missing designers after ui…

1P_Tommy
1Password Employee
July 6, 2022

@viswiz

There are a few of us who have used 1Password back to version 2. Don't worry, we'll keep advocating on your, err all of our behalf's.

July 6, 2022

@1P_Tommy thank you👍

1P_PeterG
Community Manager
July 6, 2022

Always happy to improve things for you, @viswiz - and I've just added a vote on your behalf for this specific issue.

ref: IDEA-I-464

November 26, 2022

Please add my vote. I'm adding several new programs and now it's a very manual process. 😢

1P_PeterG
Community Manager
November 30, 2022

Thank you @sylvaticus. I've added your vote and appreciate you letting us know how this affects your workflow.

November 30, 2022

I've been using 1Password since version 3—buying every update when it was released and now I have a subscription. However with all those new versions I'm very frustrated to observe that the application is losing more and more useful features.

For instance, in the past it was possible to drag an application into the 1Password window to add an entry for a software license and the page would open automatically after dropping the application in order to fill it in.

Then in version 5 it was still possible to drag the application into 1Password, but the new entry would no longer open automatically and you each time had to search for it before being able to edit it. I felt this was a serious degradation of the user experience, since it is obvious a user wants to add a serial number after dragging an app to the password manager.

Now I've tried to do the same again in 1Password 8.9.8 and I notice that now it's no longer possible at all to drag an application to 1Password. There is only error message informing me that I dropped a type of file that 1Password can't handle.

It is incomprehensible to me, why a company decides to degrade their application, by actively removing established functionality that was really useful and made the application easy to use. If this trend continues I guess I will have to look for a new password manager in the future …


1Password Version: 8.9.8
Extension Version: Not Provided
OS Version: macOS 12.6
Browser:_ Not Provided

1P_Tommy
1Password Employee
November 30, 2022

@efancis76

Please see the discussion above your message. I merged your topic and I have added you to our feature request.

ref: IDEA-I-464

December 1, 2022

For the record, I miss being able to drag and drop apps to create new entries as well… I REALLY miss it…

Corentin

MattI1P
1Password Employee
December 2, 2022

Thank you @cortig we appreciate you letting us know that this feature is useful to you. We have added a vote on your behalf.

ref: IDEA-I-464