How do I open my account as a full page grid

Hello @dorothye,

Welcome to the 1Password Support Community! I'm sorry to hear of the troubles you are experiencing with viewing your data in 1Password.

Could you provide some additional details and let us know where you are having troubles? From the example screenshots below, is this 1Password in the browser, the browser extension:

Or, the 1Password 8 app:

If these images are not looking familiar, could you send a screenshot? When sending a screenshot, please be sure to redact any personal or private information.

Looking forward to your reply.

Not even remotely similar.
I cannot get at the Password screen, the menu - nada.

When I do a screenshot, it's picking up three screens - I use for production. Without going in and editing it's way more than I want to send. I'll try snagit.

Forget it - when I click on snagit it closes the tiny partial window that I have of 1Password. I can't get the two screens up at once.

Give me a regular email or a cell number- I have a pic on my phone that I can email or message.

Hi @dorothye! Could you send an email in to support+forum@1password.com and add your image as an attachment? Make sure to conceal any private information such as passwords or your Secret Key first.

With your email please include:

• A link to this thread: https://1password.community/discussion/139407/how-do-i-open-my-account-as-a-full-page-grid#latest
• Your forum username: dorothye

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!