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May 13, 2022
Question

How do I reset ignored alerts?

  • May 13, 2022
  • 30 replies
  • 1890 views

I set some Watchtower alerts to be ignored, I've fixed the problem with them - but they are still showing as ignored alerts..


1Password Version: 80700098
Extension Version: Not Provided
OS Version: MacOS 12.3.1
Referrer: forum-search:https://1password.community/search?Search=How%20do%20I%20reset%20ignored%20alerts%3F

30 replies

December 7, 2022

Not to jump back on the thread but has this been resolved yet? Ran into the same issue myself a few days ago lol

1P_Tommy
1Password Employee
December 7, 2022

@BlueN3on

It looks like this remains open on our end. I'll get you added to the list of those affected.

As a workaround, we've had some reports that duplicating the item and deleting the original helped to remove the alert.

January 9, 2023

Yes this just happened to me too. I have multiple entries in the ignored list which I resolved but can't "un ignore".

1P_Dave
1Password Employee
January 11, 2023

@TravelSD

I'm sorry that you ran into the issue as well. I've added your report to the internal work item open for the issue. For now, please try the workaround that Tommy mentioned above:

As a workaround, we've had some reports that duplicating the item and deleting the original helped to remove the alert.

-Dave

ref: dev/core/core#15433

January 11, 2023

@1P_Dave Ok duplicate/delete work. Buggy for sure. Need fix.

1P_Dave
1Password Employee
January 11, 2023

@TravelSD

I'm sorry again for the frustration that the issue has caused. We plan to get this fixed with a future update. 🙂

-Dave

February 19, 2023

Looks like this is still occurring, but thanks for the suggested fix to duplicate, and delete the original to get rid of the alert. This resolved it :)

andrew_l_1P
1Password Employee
February 19, 2023

Hi @brytonsalisbury,

Thanks for confirming the workaround is still effective! Apologies for any inconvenience, I've added you to our internal tracker on the topic in the meantime. 🙂

ref: dev/core/core#15433

February 19, 2023

Brilliant, thanks Andrew ❤️

andrew_l_1P
1Password Employee
February 21, 2023

🥰