Question

How to associate a credentials with an app?

Forum|Forum|1 year ago
November 2, 2024
12 replies
1086 views

I have an account in Banorte (it's a Mexican bank). I keep my credentials (login/password) to it in 1password. It works fine on their website https://www.banorte.com. They also have an app, Banorte Móvil https://apps.apple.com/mx/app/banorte-movil/id374817863. And if the app asks for the password I can successfully open 1password, but 1password cannot find the credentials automatically. I have to search it every time and then 1password complain "1Password can't verify the app or website should have access to your Banorte login."

How can I associate the credentials to the app so 1password could find it automatically and I don't have to confirm the exception every time?

1Password Version: 8.10.48
Extension Version: Not Provided
OS Version: iOS 18.1
Browser: Not Provided

iOS

Show previous replies

1P_Dave

1Password Employee

@dhuntley1023

Android works a little differently differently from iOS since it includes unique identifiers for apps that can be used to link an Android app to a Login item. If you're running into issues with 1Password for Android then I recommend creating a new thread in our Android category or reaching out to support@1Password.com so that our team can help. 🙂

-Dave

P

PeterH

I have a similar problem: A product I use has been acquired and changed brand name. The website url is unchanged (https://app.22seven.com/) but the iOS app is now called Vault22 (https://apps.apple.com/za/app/vault22/id611120440). When I log into the app on my iPhone there is no associated item and when I search my vault I get the message "Fill Anyway? 1Password can't verify..." and I can click "Allow Once", but I have to do this each time I log in. I would like to be able to create a separate vault entry for the new app, but I don't know how to find the correct url to associate it with.

1P_Dave

1Password Employee

@PeterH

Thanks for reaching out! If you don't see Fill & Update Login when you search for and tap on a Login Item then it means that the developer of that app hasn't added an associated domain and there is nothing for Password AutoFill to use to match the app to a Login item in 1Password. This means that you'll need to search for the correct Login item.

You can contact the developer of an app to have them add a specific URL as an associated domain for their app so that you don't need to manually add another URL to your login items. Here is Apple's developer page regarding associated domains (it can help to share this with the developer of the app in question): Supporting Associated Domains | Apple Developer Documentation

-Dave

P

PeterH

Thank you. I have forwarded your message to the developers.

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