Skip to main content
April 2, 2023
Question

How to enable Touch ID setting on iPad?

  • April 2, 2023
  • 2 replies
  • 100 views

I setup touch ID on iPad but the 1Password>Settings>Security>Touch ID option remains disabled (though visible). Touch ID works for other things like unlocking the iPad. I removed touch, restarted, and set it back up but the option remains disabled (greyed out).

Successfully using the app on an iPhone, Mac, and another iPad w/o issues. Running out of ideas.


1Password Version: 8.10.2
Extension Version: Not Provided
OS Version: IOS 16.3.1
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=touch%20ID%20settings%20disabled%20iPad

2 replies

April 2, 2023

Ignore, I reinstalled 1Password and it's now working

1P_Dave
1Password Employee
1Password Employee
April 3, 2023

Hello @eanderso252! 👋

I'm happy to see that you were able to get Touch ID working for 1Password on your iPad. Let me know if there's anything else that I can help you with. 🙂

-Dave