How to export secondary vaults?

Question

I am having trouble exporting my 1Password vaults. I have a families account and have secondary vaults for each family member. When I export my family vault, I only get items exported from my default vault. This happens even if I have view + manage set for all of the secondary vaults. When I export a secondary vault CSV and go into the excel file, none of the items from the secondary vault are there.

I have tried clicking on the vault, then doing the three dots, then export. I have tried changing the default save vault then doing the three dots then export. All of them just export my primary vault.

What am I doing wrong?

I am using
1Password for Windows 8.12.6 (81206039)

ChrisC1P · Answer

Hi @VerboortTech thanks for reaching out.

Since I don't have access to your account information here on the public community page, I recommend sending an email to support@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive an auto-reply from our support system with a Support ID that looks something like [123456]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

Let me know if you have any questions.

-Chris

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