Skip to main content
May 22, 2023
Question

how to stop popup for sign-in provider when already logged in?

  • May 22, 2023
  • 12 replies
  • 1326 views

I don't understand why I keep getting presented with a "Sign in with..." popup when I'm on a corporate Sharepoint / Office 365 browser app and I'm already signed in. See attached picture. The fact that my profile picture is visible behind the popup indicates that I am already signed in. Why does 1P think I still need to be signed in?


1Password Version: 1Password for Windows 8.10.7 (81007011)
Extension Version: 21100100, on BETA channel
OS Version: Windows 10 Enterprise, version 22H2
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=%22sign%20in%20with%22

12 replies

May 24, 2023

Hi @mzehner, that is certainly not how things are supposed to work. Could you share the exact URL of where this is happening with us?

May 25, 2023

Hi Joy,

Sure, see example below. I hope it's OK to obfuscate the corporate identifiers. If you need the everything, I could share it privately. Thanks for taking a look!

https://[corporateMSaccountName]-my.sharepoint.com/:x:/r/personal/[user_corporate_email]/_layouts/15/Doc.aspx?sourcedoc=%7[hexValues]%7D&file=[filename].[fileExtension]&action=default&mobileredirect=true

Let me know if you need more info or other examples. Thanks!

Matt

steph_giles
1Password Employee
May 26, 2023

Hi Matt,

Thank you for sharing this.

I can confirm we do have an open issue internally regarding this notification showing after you've already signed in with a provider stored in 1Password. I've gone ahead and added your case as an affected user to our internal report. I apologize for any disruption in your workflow caused by this, and I'm hopeful we will see some improvement on that soon.

Let us know if we can assist further at this stage.

ref: dev/core/core#18768

May 26, 2023

Hi Steph, thanks for the update! Glad it's being looked at. Look forward to hearing more.

Matt

steph_giles
1Password Employee
May 26, 2023

You're welcome @mzehner, let us know if there's anything else we can help with at all.

December 9, 2023

I am also having this problem for the past few weeks, on a Mac running OS Ventura 13.6.1, 1Password for Mac 8.10.20 and Chrome Version 119.0.6045.199 (Official Build) (arm64).
Clicking on the 'x' to close the window doesn't work, nor does clicking on the 'sign in' button.
Annoyingly, the popup obscures content and can't be closed or moved.
How do I remove or report it, please, @steph_giles ?

steph_giles
1Password Employee
December 12, 2023

Hey @lyndelk,

Can you let me know if you are having this trouble on a specific site?

In addition, you can disable the 'Sign in with' prompt using these steps:

  1. Open your browser, right click the 1Password icon in the toolbar and choose 'Settings'
  2. Under the Autofill section, toggle off 'Log in automatically using a sign in with provider' and 'Offer to save new provider sign ins'
December 15, 2023

It's only happening on my work OneDrive site, via Chrome. The steps above worked, thank you! @steph_giles

1P_Dave
1Password Employee
January 16, 2024

@lyndelk

I'm happy that the steps helped resolve the issue. 🙂

-Dave

April 2, 2024


The problem still exists.
Is there any update?

https://[tenant].sharepoint.com/sites/[team]/[folder]/Forms/AllItems.aspx?id=%2Fsites%2F[team]%2F[folder]&p=true&ct=[...]&or=Teams%2DHL&ga=1&LOF=1