How to Sync

Forum|Forum|3 years ago
January 21, 2023
11 replies
1937 views

I am a new user coming from Lastpass. When I enter a new login sometimes it takes hours before its synced between desktop/browser/mobile apps. How do I manually initialize a sync

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Referrer: forum-search:https://1password.community/search?Search=not%20syncing

Browser Extension

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A

Anonymous

Hey there @dgarrison63 - I'm truly sorry to hear about the behaviour you've run into. That amount of time between syncing isn't normal, and I'd be happy to assist further.

If you manually lock and then unlock the browser extension, does that improve the time it takes to sync at all?
Do you have the 1Password app (desktop app) installed as well?
- If yes, does unlocking the 1Password app also unlock the browser extension? Or do they need to be unlocked separately?
- Is the extension the only one slow to sync? Or does the issue happen in the app as well?
Do you have two-factor authentication enabled on your 1Password account?

Thanks!

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