Skip to main content
December 7, 2021
Question

How to unlock from toolbar icon on iOS?

  • December 7, 2021
  • 3 replies
  • 259 views

This seems like a desktop message, but I'm getting it on iOS:
"Please unlock 1Password from the toolbar icon."

How do I unlock?


1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: iOS 15.1.1

3 replies

Jack_P_1P
1Password Employee
December 7, 2021

Hi @mckillrd:

Glad to see you're enjoying 1Password for Safari on iOS! To unlock 1Password for Safari, tap the puzzle piece icon in Safari's URL bar, then tap 1Password:

Let me know if you have any trouble with unlocking 1Password!

Jack

December 8, 2021

Got it. Thanks for clarifying. So the copy on that dialog is confusing and incorrect. I suggest changing to something like:

To unlock 1Password, tap the puzzle piece icon (embed an image of what it looks like) on Safari's URL bar.

Jack_P_1P
1Password Employee
December 8, 2021

Thanks for your feedback here @mckillrd, and I'll bring this up internally. Glad to hear you got it working!

Jack