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September 29, 2021
Question

https://lbcweb.laurentianbank.ca is a login page but the username isn't recognized

https://lbcweb.laurentianbank.ca isn't properly recognized by 1password. the username field (access code) does not get filled or recognized by 1password.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=lbcdirect.laurentianbank.ca%20not%20recognizing%20username

1 reply

Jack_P_1P
1Password Employee
1Password Employee
September 29, 2021

Hi @senderra:

Thanks for letting us know about this. If you're using 1Password in the browser, can you try entering in the appropriate access code and your password, then selecting "Save in 1Password":

Then save this Login:

1Password in the browser is not suggesting it in-line, but filling the item from the extension menu does work:

Please let me know if this helps.

Thanks!