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AlasGuinns
May 8, 2022
Question

I am unable to login to 1Password 7 on my MacBook Pro.

  • May 8, 2022
  • 2 replies
  • 50 views

1Password 7 rejects my master password when attempting to login on my MacBook Pro.

On launching 1P7, the welcome banner gives me a choice between starting a trial, or selecting various sync options as an existing user. I choose 1Password.com, and am presented with my account. I select Add account, but it rejects my master password. However, the browser version is perfectly happy with the my master password, and I am able to login to 1P7 on my iMac without problems.

1Password Version: 7.9.4
Extension Version: 2.3.3
OS Version: 12.3.1
Referrer: forum-search:https://1password.community/search?Search=1password%207%20login

2 replies

AlasGuinnsAuthor
May 8, 2022

I found a simple solution to a thorny problem: update to 1P8, which is perfectly happy to do what 1P7 refused on my MBP.

1P_Dave
1Password Employee
1P_Dave
1Password Employee
May 8, 2022

Hello @AlasGuinns! 👋

I'm happy to hear that you've been able to add your account to 1Password 8 for Mac. Let me know if there is anything else that I can help you with. 😊

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