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June 5, 2023
Question

I am wanting to export m my data to a csv file and can't find the file tab.

  • June 5, 2023
  • 3 replies
  • 228 views

I'm trying to follow these instructions: Open and unlock 1Password. Choose File > Export and select the account you want to export. Anf can't find the file tab in either the extension or the web account.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:https://1password.community/search?Search=I%20am%20wanting%20%20to%20export%20m%20my%20data%20to%20a%20csv%20file%20and%20can't%20find%20%20the%20file%20tab.

3 replies

GreyM1P
1Password Employee
June 6, 2023

Hi there @Drubine

Those instructions will work in the full 1Password desktop app for Mac, Windows, or Linux. You can download and install 1Password for Mac from here:

1Password - Downloads - Mac

Then, when you've signed in to your 1Password account, you'll find the File menu in the top-left corner of the screen, near the Apple menu.

I hope that answers your question fully, but please do let me know if I can be of any further help. :)

— Grey

June 7, 2023

Thank you Grey. I've downloaded the desktop ap and it's asking me for 2FA and I cannot find the number. Any thoughts?

1P_Dave
1Password Employee
June 7, 2023

@Drubine

I'm sorry that you're unable to find the one-time password for 2FA. I see that you're currently discussing the issue with the support team over email and I recommend that you continue the conversation there since they have access to your account information. To prevent having the same conversation in two places at once I'm closing this thread.

-Dave

ref: ESH-47377-958