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May 4, 2023
Question

I can't see 1Password for Safari yet it thinks it's installed

  • May 4, 2023
  • 3 replies
  • 116 views

Very frustrated as I might simply reinstall the extension but all it does is launch. Not sure how to resolve this.


1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 12.6.6
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=uninstall%20safari%20extension%20

3 replies

steph_giles
1Password Employee
May 5, 2023

Hey @philq,

If you open Safari and in the top left hand corner next to the Apple choose Safari > Settings (or Preferences) and then click on the Extensions tab, do you see 1Password for Safari listed here?

If not, can you give these steps a try:

  1. Make sure you are running the latest version of 1Password 8 for Mac.
  2. Open 1Password 8 for Mac.
  3. Click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.
    • This will rebuild the launch services database and allow you to enable 1Password under Safari > Settings/Preferences > Extensions.

Let us know how you get on!

May 5, 2023

I don't see 1Password for Safari listed under Safari > Preferences so I tried Troubleshooting, followed by Fix Missing Safari Extension and that did the trick. Thanks so much!

1P_Tommy
1Password Employee
May 5, 2023

Thanks for the update @philq Let us know if you encounter any other troubles.