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jeliker
May 19, 2022
Question

I have autolock set for idle 4 hrs yet have to unlock in browsers many, many times per day

Why? I'm seeing this in Safari, Firefox, and Microsoft Edge.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

2 replies

jeliker
jelikerAuthor
May 27, 2022

Still seeing this time and again. I mostly use the browser plug-ins (Safari, Firefox, and MS Edge) so perhaps the issue is constrained to only the plug-ins? Can't say for certain if this is also the case with the desktop 1Password app.

Any thoughts?

Jack_P_1P
1Password Employee
1Password Employee
May 27, 2022

Hey @jeliker:

Thanks for sharing. If the 1Password desktop app and 1Password in your browser are sharing a lock state, then 1Password in your browser should follow the auto-lock timer set by the 1Password desktop app. If they're not sharing a lock state however, then 1Password in your browser has its own lock timer.

As a quick test, if you manually lock either the 1Password desktop app or 1Password in your browser, does the other one lock? Let me know, and I can dig in further.

Jack