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August 9, 2023
Question

I still cannot figure out how to properly save new accounts

  • August 9, 2023
  • 4 replies
  • 126 views

In the older versions of 1Password it was very easy to save newly registered accounts during creation. It would automatically ask me if I wanted to save it and even if something went wrong there I could easily convert the generated password to a log in.

With the current version - and I might be missing something here - nothing is automated. I have to manually open the 1Password app and enter all credentials by hand and copy & paste, including the URL and the generated password. The generated password I have to retrieve from the browser extension by clicking on the extension icon -> the hamburger menu -> password generator -> password generator history -> copy & paste into 1Password.

This can't be right, right? What am I missing?


1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: macOS 13.4
Browser: Safari

4 replies

steph_giles
1Password Employee
August 10, 2023

Hey @danito,

I'm sorry for the difficulty you are having when saving a new account. Here is the expected save flow:

  1. Go to a sign up form and enter your username/email
  2. Click into the password field and choose the 'Use Suggested Password' prompt beneath the field
  3. In the save dialogue that appears give it a title and click 'Save'

Can you let me know if this works as expected for you? Feel free to give it a try on out test website: https://fill.dev/form/registration-email.

You may also find this guide useful: Get to know 1Password in your browser.

Let us know if you have any questions.

danitoAuthor
August 22, 2023

Sorry for the late reply.

  • I actually did not realise that the 'Use Suggested Password' prompt beneath the field came from 1Password. I thought it was from Safari/Keychain/macOS for some reason... 😬
  • This does indeed work on the test side. It unfortunately doesn't seem to work on sites where I already have accounts, though. Seems like a niche but it happens surprisingly often that I need to create another gmail account or something similar.

Anyway, thanks for your response!

1P_Dave
1Password Employee
August 23, 2023

@danito

Thank you for the reply. If you're logging into a website that you already have a username and password for then you can save that username and password in 1Password by typing in your username and password and then clicking on the Save in 1Password button:

You can find more information about saving logins in the browser here: Save and fill passwords in your browser

Let me know if you don't see that button on a particular login page. 🙂

-Dave

danitoAuthor
August 24, 2023

Hey Dave, I was referring more to the situation of creating a new log in for a site that I already have multiple log ins with, all saved in 1Password. E.g. yet another gmail account for a specific purpose.
But it's not a big deal.