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August 24, 2022
Question

I upgraded to v8 now cannot use my passcode on Safari iPhone

  • August 24, 2022
  • 11 replies
  • 469 views

I upgraded to version 8 on Safari on my iPhone, Now I cannot use my passcode but must input my password each time. What settings would bring back my passcode


1Password Version: 8
Extension Version: Not Provided
OS Version: ios 15,6
Browser:_ safari
Referrer: forum-search:https://1password.community/search?Search=I%20upgraded%20to%20v8%20now%20cannot%20use%20my%20passcode%20on%20Safari%20iPhone

11 replies

1P_Tommy
1Password Employee
1Password Employee
August 24, 2022

@LouisN

The feature is not present in the mobile apps while using version 8. I would be more than happy to let the team know this is important to you.

ref: IDEA-I-1222

August 24, 2022

Please let them know. If I had know this functionality would be lost, I would not have upgraded. I have no intention of using face id. I will stop recommending 1Password.

1P_Tommy
1Password Employee
1Password Employee
August 24, 2022

@LouisN

You can return to 1Password 7 if you wish. Redownload apps and games from Apple - Apple Support

September 25, 2022

This is a problem for me as well. On the iPad mini 4, I don't use Touch ID because it's not reliable for me. (My fingerprint seems to change based on time of day and humidity. I gave up trying to get it to work consistently.) I don't mind using the iPad's numeric passcode to unlock, but entering the 1P8 master password multiple times a day is a deal breaker on the iPad since the password contains upper and lower case and symbols. Please allow 1P8 to be unlocked with the iPad's numeric passcode!

In the meantime, I reinstalled 1P7 and deleted 1P8. Thanks for the reminder on how to reinstall it. If 1P7 goes away, I'll have to find another password manager that works on all my devices.

September 25, 2022

Update: I found a reasonable work-around. I stored my 1P8 email address and master password in the iCloud Keychain for 1password.com. I also set 1P8 to Auto-Lock after the maximum 8 hours.
Since iOS is configured to allow Autofill Passwords from iCloud Keychain, I can autofill the 1P8 master password without having to type it in every time.

ag_mike_d
1Password Alum
September 26, 2022

Hello @owenw4rd,

Thanks for your update and letting us know this is a problem for you as well. I've included your vote for the return of this feature within the request we have filed with the product team.

ref: IDEA-I-1222

September 27, 2022

I need pin passcode on iphone. Above specified icloud keychain work around is of no use to me. Please let me know here if you are not going to reinstate passcode..

September 27, 2022

I need pin passcode on iphone. Above specified icloud keychain work around is of no use to me. Please let me know here if you are not going to reinstate passcode..

October 12, 2022

Seconding this - I will never use face ID and just upgraded to 1P 8…very disappointed to see the passcode option is gone.

October 12, 2022

chiming in on this, too... I will never use FaceID and the quick custom pin code access to 1PW when switching between apps is absolutely crucial. I cannot rationalize why you would force this feature into obsolescence and limit assisted auth to only FaceID. please restore the accessibility and efficiency of 1PW by including this feature in version 8. I cannot reasonably use version 8 until this option is available.