I want export my data from 1password 8 on Windows

Hi @vtopala, thanks for reaching out! I understand that you've run into some trouble exporting your data, as nothing happens after you click your account in the export menu. Could you reproduce this issue, and then email in to support+forum@1password.com with a diagnostics report from the app, so we can take a closer look?

• How to send a 1Password diagnostics report

With your email please include:

• A link to this thread: https://1password.community/discussion/140741/i-want-export-my-data-from-1password-8-on-windows#latest
• Your forum username: vtopala

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!

Hi 1P_Gem

my ticket number is 144662.

Hi @vtopala, thanks for letting me know! I can see that we've received your email, and our team will continue the conversation over there 😄

ref: NXX-47212-583

What is the status of this? I have 1PW 8.10.22 (Windows). My Export option is greyed out. I've tried Ctrl-A to Select All first but it's still greyed out.

Hello @OregonRider,

Thanks for your message and sorry to hear that you've been encountering an issue with the export option being greyed out.

Do you see any other options in the menu greyed out?

We'd like to take a closer look and ask that you provide a diagnostics report from 1Password for Windows:
* How to send a 1Password diagnostics report

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/702028/#Comment_702028
* Your forum username: OregonRider

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here. Thanks!

ref: dev/core/core#14893

Support ID number ZNQ-74534-724
Diagnostics report sent.

Thanks. This worked:
Here are the steps:
Download a copy of your Emergency Kit
Open and unlock 1Password 8 for Windows
Click your account name
Click Manage Accounts"
Click the "⋮" icon
Click "Sign Out"
Confirm by clicking "Sign Out"
Right click the 1Password icon in the system tray and select "Quit"
Restart your device
Now start the app again, sign into your account and attempt to export your data.

Hey @OregonRider, thanks for sharing the steps that worked for you!

Let us know if you have any further questions.

Ali