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May 31, 2023
Question

icons not showing in item panel

  • May 31, 2023
  • 8 replies
  • 167 views

When I add a new icon for a site (johnvarvatos.com, g-star.com) it shows in the detail (right panel), but not in the item (left panel).

[removed by 1Password staff — this is a public forum]


1Password Version: 8.10.6
Extension Version: 2.10.0
OS Version: Windows 10
Browser:_ Edge
Referrer: forum-search:https://1password.community/search?Search=icons%20not%20showing%20in%20item%20panel

8 replies

May 31, 2023

johnvarvatos.com

[removed by 1Password staff — this is a public forum]

May 31, 2023

johnvarvatos.com

1Password Employee
June 1, 2023

Hi @altonwms, thanks for reaching out!

The issue you're experiencing with some icons not appearing in the item list is a known issue that our development team is aware of and investigating. I don't have any updates at this time, but I've noted your experience in our internal report so the team is aware. I apologize for any inconvenience.

Additionally, since the forum is public, I've removed the images posted as a precaution in order to prevent your email from being out in the open. If you need to share any images in the future, I'd recommend masking or removing any personally identifiable information.

Let us know if you have any other questions.

ref: dev/core/core#18063

June 1, 2023

hi David, thank you for the speedy response and for the heads up regarding the attachments.

1Password Employee
June 1, 2023

You're most welcome, @altonwms! Let us know if there's anything else we can assist you with. 🙂

1P_Dave
1Password Employee
January 23, 2024

@altonwms

The issue that prevented 1Password from displaying rich icons in the item list has now been resolved as of the latest update! 🎉

Please update to version 8.10.24 or later: How to keep 1Password up to date

Thank you again for your patience and your report. If you still see the issue after updating and restarting 1Password then please let me know.

-Dave

ref: dev/core/core#18063

January 23, 2024

I downloaded the newest version 8.10.24, and all looks well! Thank you Dave! Keep up the awesome work!

1P_Dave
1Password Employee
January 23, 2024

Thank you for confirming that the latest version has resolved the issue for you. 🙂

-Dave