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February 28, 2023
Question

Import Passwords button does nothing

  • February 28, 2023
  • 11 replies
  • 1313 views

New to 1Password. Just installed the windows app. When I click Import Passwords, nothing happens. any ideas?


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11 replies

1P_Gem
1Password Employee
May 11, 2023

Hi @trellus, apologies for the delay in response here! Could you email in to support+forum@1password.com with a diagnostics report from one of your devices, so we can look into this further?

With your email please include:

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!