import probs

Hi Guys !
windows 10 pro latest edition....

i am new here and am not the brightest so here goes.:
i am Trialing 1pw at the moment and want to get away ASAP From Mcafee Truekey.. i like that product but i have some serious issues with the company pollicy (i used their AV softwar for years ,no probs untill they started using popups for adds grrrrrrrrr anoying,,, so bye bye )
...
i want to import my passwords from truekey into 1PW..
i used theimport "other" Funtion but...
all i got was a long list (just under 200 entrys) of unrecognisable mess... just empty icons with no url or name as to what the log in is
i did this twice to rule out errors... now i have 2x the mess and cant delete it ???
how can i import and use my passwords from truekey ???
when i do a log in by hand and save to 1pw the above probs are not there
i get >:
a usanble login
a url
an icon from site
....................
i have done something wrong or true key exports the files bad or 1PW will not do what it says it can do
pls help
Thanks in advance
ps
as i am only testing this app b4 i choose to purchase this may be the deciding thing if i stay or go

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided