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October 1, 2026
Question

In Firefox, have to turn the extension off and on EVERY time I use it.

  • October 1, 2026
  • 1 reply
  • 0 views

What the title says. I can use it once and then have to turn it off and on to make it usable again.  Has happened in previous versions of Firefox (and MacOS) for weeks now.  I'll have to abandon Firefox if this isn't solvable.

MacOS 27.0.1
Firefox 157.0
1password 8.12.36
extension 8.12.32.33

1 reply

1P_Dave
1Password Employee
1Password Employee
October 1, 2026

Hello ​@raphaeladidas! 👋

I’m sorry that 1Password in Firefox isn’t working correctly on your Mac. The next time that the issue occurs, I'd like to ask you to create and share a console log from 1Password in your browser:

Save a console log for 1Password in your browser

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

You should receive an automated reply with a Support ID number.  Please post that number here.  Thanks very much!

-Dave