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December 1, 2021
Question

Installing 1P extension for Brave Browser

  • December 1, 2021
  • 5 replies
  • 125 views

Hi, setting up a new Mac, got 1P extension working fine with Safari.

Now trying to get Brave browser extension working. It's installed, but it's locked and the button on it says "Open 1Password". (At least it looks like a button? .. ) but clicking on it does nothing. 1P app is open in the background.

What to do please?


1Password Version: 7.9.1
Extension Version: latest
OS Version: 2.1.4

5 replies

December 2, 2021

Hi @jd007!

Are you able to unlock it if you click on the 1Password browser extension button next to the URL bar of the browser instead?

December 2, 2021

That is the one that i'm clicking on...?

December 2, 2021

@jd007:

Thank you for the confirmation. Can you please send us https://1password.community/discussion/comment/599824/#Comment_599824 so we can take a closer look for you?

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

January 3, 2022

Is this the ticket number, in the subject of email bot reply?

CVG-91427-456

Nhat_Nguyen
1Password Employee
January 3, 2022

Hello @jd007 ,

Thank you very much for your diagnostics report. I already sent a response regarding the reason for our trouble to your email. Let us continue our conversation there instead.

ref: CVG-91427-456