Invalid Passkey Notification for Fairfax County Public Library

Hi @komrad,

It looks like passkey registration may be done through the forgot/change password flow on this website. Could you check if you see the option to register a passkey when you go to the section to change your password?

The confusion most likely comes from the way Fairfax County libraries and government are hosted, i.e. both in `fairfaxcounty.gov`. The MyFairfax "portal" login supports passkeys, however the libraries have their own login and do not provide any second factor or passkey option.

I have accounts on both and for me the passkey authentication is broken in too many ways to mention.

Hi @komrad,

My apologies! I got mixed up between the two websites. I'm unable to test the library site, but from what @AJCxZ0 noted (thank you!), it sounds like passkeys are only available on the default portal, and not the library one. 

The passkey suggestion is based on the base domain, so I would recommend clicking the ignore option in the banner to remove it. Note that you may need to click on the banner before you see the ignore option.