Skip to main content
March 21, 2023
Question

iOS, 1password session and repeated login screen

  • March 21, 2023
  • 17 replies
  • 587 views

I understand that for iOS 1Password no longer supports setting the autolock time. However what I find frustrating when not using faceID is that for a given login to a web page, I need to login to 1Password to get the initial credentials for that page. If the site splits the credential request (eg name, password, 2FA) then with each page, 1Password needs to be logged into for each of those items. Is there a way around this? Should 1Password be able to identify that a login session for a given site belongs to a single 1Password session?

Thanks.

--Eric


1Password Version: 8.10.2
Extension Version: Not Provided
OS Version: iOS 16.1.2
Browser:_ Not Provided

17 replies

1P_Tommy
1Password Employee
March 25, 2023

@ewest

I sounds like might you need to adjust your auto-lock settings. Specifically the lock on exit option.

🔒 How to set 1Password to lock automatically

March 25, 2023

Yes, but no. This seems specific to the iPhone. I have the browser autolock set to 15min. I log into the 1password app; I log into the 1password web site. From within that browser I open the nytimes page. ...and attempt to log into that account.. and am presented with yet another 1password app request for my passphrase. Très annoying. and note, I am not using FaceId for passwords

Where is the lock on-exit option? ...in fact as best I can tell, version 8x does not have much by way of settings in iOS

--Eric

1P_Tommy
1Password Employee
March 26, 2023

@EWest

Tap your user icon in the upper left-hand corner and then scroll to settings.

March 26, 2023

Ach.. Just noticed. A dark icon does not appear if the Dark Theme is enabled. Something to mention to the UI designers. Thanks.

1P_Dave
1Password Employee
March 27, 2023

@EWest

Thank you for reporting the issue, I've let our developers know and they'll take a look at improving this in the future.

Let me know if there's anything else that we can help you with. 🙂

-Dave

ref: dev/core/core#18041

March 29, 2023

I have the same issue! It is so frustrating! Hopefully they will fix this problem ASAP! Takes up to much time having to login multiple times.

1P_Tommy
1Password Employee
March 29, 2023

@KeithB

I've alerted the team that you're also affected by this.

March 29, 2023

Thank you

1P_Dave
1Password Employee
March 29, 2023

Thank you for reporting the issue and for your patience.

-Dave

April 7, 2023

Same issue.