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zkfg847
July 3, 2024
Question

iOS autofill not working when logging into accounts via apps

  • July 3, 2024
  • 1 reply
  • 68 views

Hi all,

When I sign into any app or even into a new account natively in iOS (e.g, I’m adding a google account to mail/calendar etc in iOS) the app/iOS will pop-up a safari browser that is in-app. When it does this, 1Password does not autofill anything / no autofill is suggested. Autofill works fine in the normal safari browser and I have all of the right settings enabled (safari extension on and autofill with 1password on and keychain off in settings). Is this just a limitation of the OS/1Password or is there a fix for this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

1 reply

1
1P_David
1Password Employee
July 4, 2024

Hi @zkfg847, thanks for reaching out!

I'm sorry that you're encountering trouble when trying to autofill with 1Password for iOS. In order to help me better understand the situation, can you share a screenshot of what you're encountering when you tap in the field you want to fill? Be sure to mask or remove any sensitive information, but please include the full screen in the image.

I look forward to hearing from you!

-David

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