Skip to main content
September 23, 2022
Question

iOS/iPad OS Safari Extension Issues

Is there a status update or solutions proposed for the following iOS/iPad OS Safari Extension issues:

  1. While the Magic Keyboard is attached to an iPad, selecting Settings launches a new blank tab instead of redirecting to the app. Settings only successfully launches if the keyboard is disconnected. This was originally documented in https://1password.community/discussion/123524/ipados-ios-safari-extension-bug-all-vaults-issue#latest.
  2. The Safari extension does not respect the reauthorization settings specified in the main app, as mentioned in https://1password.community/discussion/133957/ios-safari-extension-locking-itself-every-few-minutes#latest (e.g. despite selecting 2 weeks, the extension prompts for master password randomly after closing of Safari or locking of the iPad/iPhone). Also, Face ID is not an allowable means of reauthorization—only the master password.
  3. The extension references all accounts rather than respecting collections specified in the main app. Not sure if this is a bug or just a feature that still hasn't been implemented.

Any information on the above would be appreciated. Thank you.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

11 replies

1P_Tommy
1Password Employee
1Password Employee
September 23, 2022

@byndpass

  1. Remains open. I'm afraid I don't know the status.
  2. See the other thread. I posted there. tl;dr Try 1 week and see if it helps as a workaround for now.
  3. The extension does not have the ability to use collections at this time. I would love to see us improve on this myself.

ref: dev/core/core#9873
ref: dev/core/core#17626
ref: dev/core/core#10017

September 23, 2022

@1P_Tommy thanks for the update.

1P_Dave
1Password Employee
1Password Employee
September 24, 2022

@byndpass

I'm happy that Tommy was able to help. 🙂

hegguardo
September 24, 2022

I’m also keenly following the status of these issues which collectively have gone a long way towards crippling the Safari extension, for me the key function of 1Password on iOS/iPadOS.

September 24, 2022

@1P_Tommy, regarding #2 above, changing to 1 week doesn’t seem to have any different effect than 2 weeks.

1P_Dave
1Password Employee
1Password Employee
September 27, 2022

@hegguardo

Hopefully we'll have good news to share in the future, stayed tuned to our release notes: 1Password Releases

@byndpass

I'm sorry to hear that the workaround didn't help. I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

September 28, 2022

Since updating to 1Password 8 on my iphone & iPad, neither will auto fill any in my vault.
Really sorry I updated.

Any timeline in resolving this very key issue?

hegguardo
October 13, 2022

Re issue #2, the 1 week ‘fix’ appears to have been broken by the latest iOS/iPadOS update, Version 8.9.6… anyone else experiencing the same?! It feel like one step forward and two steps back with everything 1P do right now 😒

October 13, 2022

My Safari extension also locks after creating new tab or sth like that. So for sure not after hours and especially after days how we can set in settings...
Any news about workaround/fix?

October 16, 2022

Ok i have oan idea!
Maybe instead of using 25characters master password which I have to type every 15 minutes I should create 5 characters long one?
1Password was created to simplify my life- wasn't it?