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AMonitorDarkly
April 20, 2023
Question

iOS Safari Auto Fill Menu Won’t Come Up

  • April 20, 2023
  • 1 reply
  • 72 views

For the last few days I’m noticing the menu to select an auto fill login won’t come up when clicking on a sites username/password field. If I restart Safari it will come up just fine but this is happening several times per day.

1 reply

1P_Dave
1Password Employee
April 21, 2023

Hello @AMonitorDarkly! 👋

I'm sorry that 1Password for Safari is intermittently not working correctly. The team would like to dig into this deeper, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave