Question

iOS: Tapping edit on an item will open a previously edited item in certain cases

Forum|Forum|2 years ago
February 22, 2024
73 replies
2671 views

Similar issue as this post (which was closed so I couldn't just reply):
https://1password.community/discussion/138397/1password-opened-to-edit-screen

I've been doing a lot of work with 1 password today, and everytime I choose 'edit' for an item on the iphone, it opens the edit window for the PREVIOUS item. In other words:

I search for an amazon password
I edited and save data for that entry
I search for a google password
I click edit on that google password
The edit window opens, but it's for the AMAZON password

Actually lost a password to this today, and I'm kind of stunned. Was using both desktop and iphone versions (because I was transitioning from Authy to 1Password for 2fa and needed my phone's camera for the QR codes).

Saved password on desktop and iphone for 1 item. Edited it on desktop.

Switch to iPhone, searched a totally different item. Clicked edit, and it opened the PREVIOUS item. I couldn't choose to simply close. Had to "save" or "discard". Chose save, and it overwrite the edit on the desktop with the previous data which had not reached the iPhone via the cloud yet.

1Password Version: 8.10
Extension Version: Not Provided
OS Version: macOS 14 and iOS 17.2
Browser: mac App and iOS App

iOS

1P_Dave

1Password Employee

Hello @Jason9! 👋

I'm sorry that you're running into issues when editing items using 1Password for iOS. Our developers are currently investigating an issue where tapping edit on an item in 1Password for iOS will open a previously edited item in certain cases. I've added your report to the internal item open for the issue.

We hope to release a fix as soon as possible but I'm not able to share a specific timeframe. Please keep 1Password updated so that you receive the fix as soon as it is released: How to keep 1Password up to date

-Dave

ref: dev/core/core#20148

M

millertime

I am encountering the same issue, which unfortunately occurred last year as well.

1P_Dave

1Password Employee

@millertime

I'm sorry for the inconvenience, I've passed your report along to the team as well.

-Dave

ref: dev/core/core#20148

E

elioa6

I'm having an issue where 1Password on iOS is opening the wrong item to edit on a regular basis. For example.

-Let's say I've just edited the password for my Amazon account. I'm done, hit save, etc.
-Then, I go to edit the password for my Google account. I open the item, hit the "edit" button. What opens is my Amazon item, in edit mode.

This is a serious issue, as it's almost led me to change or delete passwords incorrectly if I don't notice that 1password opened the wrong account. Any tips? Thanks.

1Password Version: iOS 8.10.26
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

E

elioa6

Me too!

1P_Dave

1Password Employee

@elioa6

I'm sorry that the wrong item is opening in 1Password for iOS. Our developers are aware of the issue and are investigating. We hope to release a fix as soon as possible in a future update.

-Dave

ref: dev/core/core#20148

E

eturner1025

I appreciate that they are aware and working on this. I came looking for this post to say that I am also experiencing the issue. Seeing constant improvement like this is what makes me happy that I chose 1Password instead of a different company.

B

bkk

I am new to 1Password. Trying to update passwords. Every time I edit a password even though I’ve saved it and try to edit another password it reopens to the previous password. Very confusing and time consuming to make sure I didn’t “re-edit” previous password.
I see this is a long running issue. I’m disappointed to see this is still happening.
Yes I have the most current version.
Thanks for looking into this

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: Not Provided
Browser: Chrome