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February 22, 2024
Question

iOS: Tapping edit on an item will open a previously edited item in certain cases

  • February 22, 2024
  • 73 replies
  • 2671 views

Similar issue as this post (which was closed so I couldn't just reply):
https://1password.community/discussion/138397/1password-opened-to-edit-screen

I've been doing a lot of work with 1 password today, and everytime I choose 'edit' for an item on the iphone, it opens the edit window for the PREVIOUS item. In other words:

  1. I search for an amazon password
  2. I edited and save data for that entry
  3. I search for a google password
  4. I click edit on that google password
  5. The edit window opens, but it's for the AMAZON password

Actually lost a password to this today, and I'm kind of stunned. Was using both desktop and iphone versions (because I was transitioning from Authy to 1Password for 2fa and needed my phone's camera for the QR codes).

Saved password on desktop and iphone for 1 item. Edited it on desktop.

Switch to iPhone, searched a totally different item. Clicked edit, and it opened the PREVIOUS item. I couldn't choose to simply close. Had to "save" or "discard". Chose save, and it overwrite the edit on the desktop with the previous data which had not reached the iPhone via the cloud yet.


1Password Version: 8.10
Extension Version: Not Provided
OS Version: macOS 14 and iOS 17.2
Browser: mac App and iOS App

73 replies

1P_Dave
1Password Employee
March 18, 2024

@Mycenius and @shouldhaveducked

I've passed along both of your comments to the team, I'm sorry for the disruption that the issue is causing to you both. You can always restore a previous version of your items by using 1Password.com: View and restore previous versions of items

Once the previous version is restored you'll be able to find your login information from before the edit. Let me know if that doesn't work.

-Dave

AMonitorDarkly
March 18, 2024

This issue was reported nearly a month ago. It’s really disappointing to see that these long turn around times for major bug fixes have not improved, which has been a serious pain point for users since 1P8 was released.

March 19, 2024

I have been experiencing an issue in the iOS version of the app where I search for a login to edit and update, but when I select the edit button, it opens up a different login and if I'm not careful I end up editing the password to a completely different login and end up having to reset another password. This is very frustrating.


1Password Version: 8.10.26
Extension Version: 81026039
OS Version: iOS
Browser: Not Provided

1P_Dave
1Password Employee
March 19, 2024

@LoganBaker63

I've merged your thread into the larger thread that's discussing the same issue so that we can keep the conversation in one place. 🙂

I'm sorry that you're running into issues when editing an item using 1Password for iOS. This is a known issue that our development team is actively working on and the team is planning to release a fix as soon as possible.

-Dave

ref: dev/core/core#20148

1P_Dave
1Password Employee
March 20, 2024

Hello everyone,

Our developers have released an update to 1Password that includes a fix for the issue where a previously edited item would sometimes show up when you tried to edit a different item. Please update to 1Password for iOS version 8.10.28:

You might see the issue a couple more times after updating as existing drafts are cleared out from the app, this is a data loss prevention measure. Thank you all for your patience while our developers worked to resolve the issue. If you still see the issue with version 8.10.28 then let me know and I'll be here to help.

-Dave

March 20, 2024

Did not resolve the issue for me. Happened right away after updating. This time when I hit edit on an entry it opened a random different entry, not even one I had recently edited or used.

March 21, 2024

Same for me every time.

accordionmelody
March 21, 2024

@elioa6 @menditto Is this the case after the initial time. I observed as well that after the update, the first time I wanted to edit an item, as before, a previously edited item came up. But after that (even after closing 1Password and reopening it) the issue never happened again and it always opened the item in edit mode that I clicked on.

March 21, 2024

@accordionmelody So far that's been my experience too -- it happened a bunch of times right after I updated. Now it seems to have stopped. Hopefully it stays that way -- I'll report back if it doesn't.

1P_Dave
1Password Employee
March 21, 2024

@elioa6, @menditto, and @accordionmelody

I'm sorry for the confusion. It's normal that you might see the issue a few more times after updating as existing drafts are cleared out from the app. As a data loss prevention measure, the fix in 1Password for iOS version 8.10.28 ensures that new drafts are not "stuck" moving forward but it doesn't automatically clear existing drafts.

Once you clear out those existing drafts the issue should no longer occur. Let me know if you have any questions.

-Dave