Hi there,

Are you running the iOS 16 beta?

Hi. Im using IpadOS15.6 @"Craig.Pearlman_1P"

Hi @erdemcntrk:

Thanks for following up. In that case, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/132166/ipad-air-cant-unlock-with-finger-print#latest
• Your forum username: erdemcntrk

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

ref: dev/core/core#15937

@Jack_P_1P Hi there. Thank you for your interest. Here is the ticket number

TQG-79855-684

Thanks @erdemcntrk – we've received your diagnostics report and we'll email you as soon as we can. :)

Hi there,

Is there any improvement for this bug? Entering password everytime is really takes time and just because touch ID doesnt work 1Password app asks password everytime not 1 time in 2 weeks :(

Not yet @erdemcntrk My apologies.