I'm running iPadOS 16.1 and just today upgraded to 1Password 8 on my iPad. It seemed to be working fine, but then stared crashing, maybe after I opened WatchTower. At first I could reopen 1Password and it would run for a while before crashing, but now it's crashing immediately upon launch. So I'm not sure I can send you any helpful diagnostics. But I'm open to any suggestions for workarounds. I had not deleted 1Password 7 from my iPad, so I can at least run that.

So I followed the instructions given to users above to send a diagnostic report. It took a few tries to get it right doing it from an iPad, but it seemed to work now and I got a reply back with a Support ID.

[#NHM-51732-321]

Good luck solving this!

I finally managed to send a diagnostic to support MRV-23383-559, I could only do this if I didn't login to 1Password, if I login again it crashes, I guess I will have to wait a while and try again before I can use 1Password on iPad.

Thank you both for sending in diagnostics reports. 🙂

@TomStretches I see that one of my colleagues has already replied to you.

@Craig1P my colleagues will review the diagnostics report that you sent in and will reply to you as soon as possible.

-Dave

ref: NHM-51732-321
ref: MRV-23383-559

I'm happy to help get this figured out. Your team has been great replying to me very quickly with helpful information!

Crashing on my iPad Air 4th Gen, IOS 16.1 as well after latest App Store update.

Update: Appears to be related to this https://1password.community/discussion/134761/ipados-16-1-watchtower-crash/p2

As I was in watchtower when it started to crash

EWX-22572-729 created for the same issue of Watchtower crashing 1Password 8 on iPadOS 16.1

Same for me, as soon as I opened “Show ignored alerts” in Watchtower, app crashed and continues to crash with each authentication. Not seen on iPhone.

As someone else commented, I can get back into app if I wait for a while.

Same problems with multiple crashes while trying to open the 1pW8 on my iPad (latest iPadOS). Need a fix asap. Have filed a crash report together with a diagnostic report.

Thank you everyone for sending in the diagnostics reports. Our developers are investigating and we hope to include a fix in a future update to 1Password. At the moment, we don't have an estimate of when this will be, but would recommend you keep 1Password up to date:

• How to keep 1Password up to date

I'm sorry again for the inconvenience that the issue is causing.

-Dave

ref: dev/core/core#18214