iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

Just before a I opened 1Password on my iPad Pro (12,9 Zoll, 3. Generation) with SW v. 16.1.1. to clean up some logins. After the first correction I confirmed the popup regarding the allowance to send failure logs to 1Password. Then I opened Watchtower to see what‘s waiting for correction. First I opened the point „open …. (right corner) with 2 open items. 1 of them I solved and then the tragedy started. Every time I tried to open the App on my iPad it crashed. Than I closed all open app‘s and shut down my iPad and started new. Again the same crashes appeared. So now I‘ll need your help….please.
As I can not look into the version on my iPad I suppose I have as always the latest version like on all other devices this must be

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ App 1Password
Referrer: forum-search:https://1password.community/search?Search=After%20using%20Watchtower%20on%20iPad%20(v%2016.1.1)%20the%20app%20doesn%E2%80%99t%20open%20any%20more%20with%20Face%20ID%2C%20had%2020%2B%20crash

Hi there @kathor

From what you describe, it sounds like you've encountered a bug in 1Password for iPad relating to the multi-column view in Watchtower. A fix for this bug will be included in the next update to 1Password for iOS, which we expect to be published very soon. Sorry for the inconvenience.

In the meantime (as you've found), reinstalling 1Password is a workaround. However, opening a private link from your iPad will also bypass the part of the 1Password app that's causing the crash, and that's a bit less invasive than a reinstall. If you can use another device to generate a private link to one of your items, then open that link on your iPad, you may well be able to bypass the crashing part of 1Password on your iPad and get it back to a working state. To find a private link, open an item on another device, then click or tap the ⋮ three-dot menu, and choose "Copy Private Link". You could then AirDrop that from another Apple device to your iPad, or paste it into the Notes app, onto your calendar, or anywhere similar that you can use to transfer the link across.

Please let me know if you have any questions, or would like any further help.

— Grey

Not good to have this bug open for two months for a subscription based service

Any update on when this will be fixed?

Hi all. We've done all the work necessary to fix the bug, and we're just waiting on some other things to line up so that you'll get the update. We hope it'll be available very soon. Thanks for your continued patience.

Did this get solved or just closed?

Hi @GreyM1P

Any update on this fix? I’m experiencing this issue and am curious when a fix will be available.

Cheers

I’m on the latest 1Password and iPadOS. Attempting to view Watchtower crashes 1Password consistently. Any tips to fix this? Anyone else seeing this behaviour?

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.2
Browser:_ Safari

You may want to view this thread. https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest Yet another 1P8 problem that takes months to fix.

@mrkrogers – Our development team have done everything they need to for an update to solve that bug, and we're now just waiting on other things to line up so that it can be made available to our customers. We're hoping it won't take long. :)