iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

For some reason whenever I access the 1Password app on my iPad it keeps crashing after I’ve logged in. I’ve tried reinstalling but no joy. It was working on until this afternoon and it still works ok on my iPhone and on the PC. Any suggestion on what to try?

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: ipad os 16.2
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=iPad%20app%20crashes%20

Hi all,
Newbie on 1Password, I have installed it on my iPad (IOS 16.2), application seems to worked fine until I accessed the list of duplicate passwords from Watchtower. Application then crashed, trying to relaunch it is impossible. It systematically crashes after I enter the pin (TouchID in my case).
I had to reinstall it completely to have it working again.
Any idea?

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.2
Browser:_ Not Provided

Also the safari extension on the same device is working ok

When will the update happen?

https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest

https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest

The same problems here:
On iPad with IpadOS 16.1 and also on IpadOS 16.2 the 1Password 8 app crashes when Touch ID is enabled.
the problem on my iPad was triggered after selecting the Watchtower function.
Then the app closes immediately and it keeps crashing/closing after the fingerprint validation.

When deinstalling and reinstallation of 1Password it seems the app works fine when Touch ID is NOT enabled.
Please fix this ASAP, this is very annoying.

I read in other topics/sites that this problem existed before. Not sure if iPadOS 16.1 or 1Password8 caused this problem again. Could be a combination of both.

I hope it’s possible to improve your software testing procedures, I’m convinced this particular problem should be avoided. People and businesses are really depending on 1Password in everyday life.
Don’t release when Touch ID is not properly tested and 100% working.
It can lockout people from urgent access to information systems on crucial moments.

It very easy to underestimate the impact of this bug.

Please give us some info when this will be fixed.

Yes I also used the watchtower function just before

Interesting that they say they have it solved but don’t seem able to implement a fix. Thought I was transitioning to a superior product platform?

I am unable to use watchtower in iPad. Current software for both iPad and the app. Every time I click the button to open watchtower, it immediately crashes the app without fail. Please help fix this bug!

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.2
Browser:_ Not Provided