Question

IPadOS 18.1 Safari Extension Not Showing Entry Details

Forum|Forum|1 year ago
October 30, 2024
4 replies
166 views

I noticed that after the latest 1Password update and/or updating my iPad to 18.1, there the Safari extension is no longer able to show the details of entries. I can see the list of entries on the left side of the extension pop-up, but the right column remains blank, no matter the type of entry.

I have:
* Disabled/Re-enabled the Safari extension
* Force quit and re-started Safari
* Restarted my iPad

Notably, if I put Safari in split screen side-by-side mode, the Safari extension slides up from the bottom of the screen instead of the pop-up, and in this bottom slide, the entry details do show up.

Device: iPad Pro 11 M4
Operating System: iPadOS 18.1
1Password Version: 8.10.48
1Password Extension Version: 8.10.48.25
Browser: Safari

iOS

1P_Dave

1Password Employee

Hello @Giolon! 👋

I'm sorry that you're not seeing item details in 1Password for Safari on your iPad. This is a known issue in iPadOS 18.1 and is due to recent changes made to Safari. Our developers are currently working on a fix which we hope to release as soon as possible in a future update to 1Password.

For the time being, you can get item details from the 1Password for iOS app and copy and paste them as needed: Copy and fill passwords into apps that don't work with 1Password

-Dave

ref: dev/core/core#33435

G

GiolonAuthor

Thanks, Dave. Good to know you all are on it already.

G

GiolonAuthor

And hey look at that the update to fix it just came out this morning! It's all good now.

1P_Dave

1Password Employee

I'm happy that you're no longer seeing the issue. 1Password for iOS 8.10.50 does indeed include a fix for the issue: