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September 1, 2021
Question

iPadOS not requiring Master Password after device restart for AutoFill.

  • September 1, 2021
  • 4 replies
  • 66 views

Both my iPhone and iPad have the same version installed (7.7.7), however, on the iPad, when my device restarts, I am able to use Password AutoFill without using my Master Password, whilst on my iPhone, I must first enter my Master Password.

If I run the 1P app on either OS, they require my Master Password. It's purely on the iPad that it is bypassing this initial unlock request.

Neither device has the Settings -> Advanced -> Security -> Auto Fill password requirement enabled.

Feels like a bug.


1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: Not Provided

4 replies

September 1, 2021

Hi @doetraar!

If you go inside the 1Password app > Settings > Advanced > Security > Require Master Password, did you set that field to two different values on these two devices?

September 1, 2021

iPad: After Device Restart
iPhone: Every two weeks

So, they are different values, but, you'd think that the "After Device Restart" on the iPad would mean it would require it after the device restart. ;-)

The iPhone, after a device restart, also asks for the Master Password, even with the two week setting.

September 1, 2021

@doetraar:

Thank you for the confirmation! I would like to ask you to generate a https://support.1password.com/diagnostics/?ios and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

Joshua_ag
1Password Employee
1Password Employee
September 2, 2021

@doetraar,

Thanks for sending in that report. I have located it in our internal system and will follow up with you there.

ref: WAM-56678-169