ipassword icon not unlocking in chrome extension

Getting some similar issues in Brave 1.50.121 / Chromium 112.0.5615.138.

1Password Client: Windows 8.10.5
1Password Chrome Extension: 2.10.0

js
bckground.js:2 Unexpected fetch error: TypeError: Failed to fetch
at background.js:2:1382798
at background.js:2:1381662
at Object.next (background.js:2:1381767)
at background.js:2:1380702
at new Promise (<anonymous>)
at OI (background.js:2:1380447)
at YI (background.js:2:1382515)
at background.js:2:1381879
at background.js:2:1381662
at Object.next (background.js:2:1381767)
(anonymous) @ background.js:2
background.js:2 [action/account#getAccountWithAttrs] ClientError: The request failed unexpectedly. Check your Internet connection and try again.
at new t (background.js:2:1172250)
at background.js:2:1712192
(anonymous) @ background.js:2
v @ background.js:2
background.js:2 [action/account#getEntireAccount] ClientError: The request failed unexpectedly. Check your Internet connection and try again.
at new t (background.js:2:1172250)
at background.js:2:1712192
(anonymous) @ background.js:2
v @ background.js:2
background.js:2 Unable to add new account ClientError: The request failed unexpectedly. Check your Internet connection and try again.
at new t (background.js:2:1172250)
at background.js:2:1712192
at background.js:2:1712192
background.js:2 We successfully unlocked 0 account(s) from a Desktop app with 1 unlocked and 0 locked account(s).


Tried updating client and chrome://restart after reinstalling the extension to no avail. This has been pretty constant over the last couple of weeks.

Hey @doubleace3,

I'm sorry for the trouble you are having.

I'd be interested to see the full console log as well as a diagnostics report if possible so we can take a closer look at what is going wrong:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread. Thank you!

@tariqajyusuf,

Thank you for sharing this information, apologies for the trouble.

The log is showing some connection issues, can you check your internet connection and see if it improves things?

In addition, can you let me know if you are using a VPN?

Thanks!