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July 12, 2024
Question

iPhone Chrome not using 1Password

  • July 12, 2024
  • 5 replies
  • 125 views

iOS Chrome browser is not showing 1Password autofill. When using Safari browser, 1Passowrd autofill works effectively but not for Chrome. Also, the autofill works for other apps on the phone except for Chrome.


1Password Version: 8.10.36
Extension Version: Not Provided
OS Version: iOS 17.5.1
Browser: iOS Chrome

5 replies

1Password Employee
July 12, 2024

Hello, @mosesparadise. Thank you for writing in. I'm sorry about the trouble you're running into with 1Password's autofill on Chrome.

Is Chrome's built-in password manager toggled off? Here's how: https://support.1password.com/disable-browser-password-manager/#chrome-ios.

I look forward to your reply.

-Evon

July 12, 2024

Yes, I've turned off the password manager, payment method and addresses on the Chrome browser. But yet it's not showing 1Password autofill.

1P_Tommy
1Password Employee
July 12, 2024

@mosesparadise

Is this for all sites of specific sites? I'm unable to reproduce this using one site I frequent. If you can share a URL for a site that is not working it might help.

July 12, 2024

This is a sample URL :
https://auth.bt.com

1P_Tommy
1Password Employee
July 12, 2024

@mosesparadise

I can confirm I do not see auto-fill above the keyboard on that site when at the first screen. They're doing something special/different on that page. If you supply your username or email on the first screen you should see the password prompt on the second.