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May 29, 2023
Question

Is there a way to report sites that won't autofill credentials?

  • May 29, 2023
  • 1 reply
  • 109 views

I run into this occasionally where a login page won't autofill (doesn't have the 1Password icon in the fields, and won't autofill when selecting it from the browser plugin menu). An example I just encountered is https://auth.max.com/login, but I've seen it on other sites, as well. I just want to know if there's method to "report" this behavior, in case there might be something 1Password can do to overcome whatever the website is doing weird that prevents it from working.


1Password Version: Not Provided
Extension Version: 1Password in the browser 2.10.0 20246, on STABLE
OS Version: Windows 10.0.19044
Browser:_ Chrome

1 reply

GreyM1P
1Password Employee
May 30, 2023

Hi there @jecates

We've already received some reports that HBO Max doesn't work as expected with 1Password, so I'll add this thread to our internal tracker for that.

In general, if you find you're having trouble on a particular website, try the steps shown here to see if they help: If 1Password isn't working in your browser # If you’re having trouble saving and filling logins on a specific website.

If that didn't work, you could contact us directly from the bottom of that page and we'd ask you for some information about the page to help troubleshoot it. :)

— Grey

ref: dev/core/core#22063