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A
Anonymous
September 14, 2023
Question

Is there anyway around Egnyte only allowing Authy Authenticator App

  • September 14, 2023
  • 3 replies
  • 242 views

Trying to add MFA on an Egnyte account but they only reference using the Authy App. 1Password doesn't recognize the QR code. I pulled the text string out of it and its MUCH longer than standard one-time-password strings. Is there work-arounds here or is this really just a proprietary only code?

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3 replies

steph_giles
steph_giles
1Password Employee
September 21, 2023

Hey @roguesandpiper,

I'm sorry for the delayed response, I have created an Egnyte account so I can do some testing and you're right, there doesn't seem to be a way that I can find to use 1Password for MFA. I was also see 'No QR code found for 2FA' when trying to set it up in 1Password instead of Authy as they suggest.

Apologies that I can't be of more assistance here, please let us know if you come across a workaround!

A
Anonymous
September 22, 2023

Thanks @steph_giles for checking this out and making sure I wasn't crazy.

steph_giles
steph_giles
1Password Employee
September 27, 2023

You're welcome @roguesandpiper, let us know if there is anything else we can help with at all.

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