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January 5, 2025
Question

Issues moving items between vaults using 1Password.com (browser)

  • January 5, 2025
  • 1 reply
  • 42 views

I am trying to move items between a private vault and a shared one. My issue is that i move the first item ok, but beyond that (second item), the process doesn't work. If I log out and log back in it works again for a single move. Any clues?


1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: Win 11 Pro 23H2
Browser: Edge

1 reply

1Password Employee
January 7, 2025

Hello, @Bill_W. Thank you for writing in. I'm sorry about the issue you encountered with 1Password.

So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/149550
  • Your forum username: Bill_W
  • A browser console log when the issue occurs: https://support.1password.com/cs/browser-console/

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon