Issues registering new devices
Hello,
I am not able to register 1Password on new devices using the QR code or entering in my information manually. It authenticates either way and I get a "device approved" message in my already registered device. But on the new device it states "no passkey exists for 1Password on this device".
If it is registering for the first time, why is it expecting a passkey and why does not just create one for the first time? I am not getting prompted to add a new passkey.
If I hit cancel it states the extremely annoying and frustrating tech statement "Something went wrong". (That provides absolutely no information of use. I'd rather have an error code)
When I try use another device instead of cancelling it goes in reverse with me scanning the QR code on the new device. It authorizes but the new device just has blue dots going across the screen until it times out. Then it sends the all time favorite "Something went wrong"
Support does not appear to be answering questions this morning. Has anyone also observed this behavior?
This is happening on Pixel 7 with the lastest updates as well as Samsung S24 with the latest updates.
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: Android 14
Browser: Not Provided
