Browser extension keeps requiring master password quite often. It doesn't accept the fingerprint unlock. The main MacOS application is working normally. Performance is spotty. Sometimes it works as expected, other times it can take almost 5 seconds to open. 1Password Version: 1Password for Mac 8.10.16 (81016047) Extension Version: 2.15.1 OS Version: macOS 14.0 Browser: Brave

Question

Issues with 1Password in the browser since upgrading to macOS Sonoma 14.0

Forum|Forum|2 years ago
October 6, 2023
6 replies
201 views

Browser extension keeps requiring master password quite often. It doesn't accept the fingerprint unlock. The main MacOS application is working normally.
Performance is spotty. Sometimes it works as expected, other times it can take almost 5 seconds to open.

1Password Version: 1Password for Mac 8.10.16 (81016047)
Extension Version: 2.15.1
OS Version: macOS 14.0
Browser: Brave

Browser Extension

C

chuponAuthor

Actually I timed it and it took almost 10 seconds. I have a video clip if it helps. Not sure how to upload as it it doesn't let me do those file extensions.

1P_Tommy

1Password Employee

For your privacy please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. That will also get a direct line of communication going should we need logs and so forth.

C

chuponAuthor

Done